Ford Parts

parts disclaimer

Your dealer will accept returns or exchanges of most Ford Accessories purchased through this website if they are postmarked or received within 30 days of customer receipt. Electronics, wheels and custom-painted parts cannot be returned at any time for any reason. All returns and exchanges must be returned to your dealer in person or via shipping (at your cost) in the original box with all instructions and hardware, and in the condition it was received. Shipping charges are non-refundable. Returns and exchanges are subject to a restocking fee of up to 10%, which will be waived if the return or exchange is due to an error by your dealer.

Take the right steps to keep your Ford a Ford.

Before
an accident:

  1. Print this Collision Guide and keep it in your glove compartment. It has all the information you’ll need to collect in case you’re ever in an accident. Collision Guide
  2. If original parts aren’t included in your policy, talk to your agent about getting original parts coverage.
  3. Make sure you have our dealership body shop contact information.
  4. Be prepared and take extra precautions when seasons or driving habits change.

If you’re in
an accident:

  1. Make sure everyone involved is OK, then call 911 to file a report.
  2. Collect information using the Collision Guide
  3. Arrange for a tow if your car isn’t driveable.
  4. Get in touch with our expert collision service technicians. Remember, you don’t have to go to the shop your insurance company recommends so choose the techs who know your Ford.
  5. Review the estimate and make sure original parts are listed as replacements.
  6. Don’t sign anything unless you are comfortable with the estimate.
  7. Remember, the only way to keep it a Ford is to use original Ford Collision replacement parts for repairs.
Keep Your Ford a Ford
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